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Knowledge base
Billing Support (4)
Invoice & Billing Details (2)
Updates Your Billing Information
View and Download Your Invoices
Payment Methods (3)
Accepted Payment Methods
Add a Payment Method
Update, Remove, or Change Your Default Payment Method
Payments & Charges (3)
Payment Failed — Causes and How to Fix It
Preventing future failed payments
Retrying a Failed Payment
Refunds (3)
Am I Eligible for a Refund?
Request a Refund
Where Is My Refund? - Refund Processing Times
Subscription Support (5)
Subscription Plans & Purchasing (8)
Activating your subscription after trial
Compare BotGhost Premium Plans
Downgrade Your Subscription
View all 8
Premium Trials (2)
How Does the BotGhost Premium Trial Work?
What Happens When My Premium Trial Ends?
Managing & Cancelling Subscriptions (3)
Can I Pause My BotGhost Subscription?
Cancel Your Subscription
What Happens After I Cancel My Subscription?
Discounts & Promo Codes (2)
Apply a Promo Code
Limitations on discounts
Subscription Renewals (3)
How Does Subscription Auto-Renewal Work?
Turn Off Subscription Auto-Renewal
Will I Be Notified Before My Subscription Renews?
Account Support (4)
Account & Bot Problems (2)
Fix the "Bot Already Exists" Error
I Can't Link the Correct Account
New Accounts & Merging (3)
Create a BotGhost Account
Linking Your Existing BotGhost Account
Merge Bots Between BotGhost Accounts
Login & Account Access (7)
Change Your Login Password
I Can't Log In to My Account
Login With a Magic Link
View all 7
Account & Bot Deletion (3)
Delete a Bot From Your Account
Delete Your BotGhost Account
Request Permanent Bot Deletion