Limitations on discounts

Limitations on discounts

This article explains the limitations and conditions applied to discounts on BotGhost subscriptions. While discounts can help you save on your subscription, there are important restrictions to be aware of before applying one.

Discounts Cannot Be Stacked

Only one discount can be applied per purchase. Multiple discounts cannot be stacked together for a single purchase nor can a discount be stacked with a trial purchase.

Discounts May Only Apply to Specific Users 

Some discounts are restricted to users that meet certain criteria, such as:

• New customers
• Returning customers
• Special promotional groups (e.g. affiliates)

Discounts May Not Be Available for All Subscriptions

• Certain discounts may only apply to specific subscription plans.
• Always review the discount offer details before applying.

Some Discounts Only Apply to the First Payment

• Not all discounts are valid for recurring payments.
• Many discounts only reduce the first payment (e.g., first month or first year).
• After the first billing cycle, your subscription will renew at the regular price unless otherwise stated.

Frequently Asked Questions

Q: Can I apply more than one discount code at once?
A: No. Only one discount can be used per transaction.

Q: Why doesn’t my discount code work?
A: It may be expired, restricted to certain users, or only available for specific subscription plans. Check the promotion details for eligibility.

Q: Do discounts apply to all subscription plans?
A: Not always, some discounts are limited.

Q: Will my discount continue for every billing cycle?
A: In most cases, discounts only apply to the first payment. Afterward, the subscription renews at the standard price.

Q: How do I know if my discount applies to my plan?
A: The eligibility criteria will be mentioned in the discount's details. You can also enter the code at checkout — the system will confirm whether it applies.

Q: Can I apply a discount code after completing my purchase?
A: No. Discounts must be applied before completing your purchase. They cannot be added retroactively.

Q: Do discount codes expire?
A: Yes. Each code has an expiration date. Check the discount details for validity.

Q: How can I verify that my discount was successfully applied?
A: The checkout page will display the discounted price before confirming your purchase.

Q: What should I do if the system says my code is invalid?
A: Double-check that the code is typed correctly, hasn’t expired, applies to your plan, and meets all eligibility criteria. If you still experience issues, create a ticket here to reach out to our team for support.