How to apply a promo code
BotGhost occasionally offers promotional discounts to users via email. Promo codes are automatically applied when you access the payment page through the link in your email offer. Manual code entry is not required.
Steps to Apply a Promo Code
- Find the promotional offer in your email and click the button/link to claim your offer.
On the payment page, verify that the discount has been applied (no manual entry needed).
Complete the payment and you're subscription will be activated!
Important Information
Always access the payment page through the link in the discount offer; navigating manually may not apply the discount.
Promo codes may have expiration dates or usage restrictions, so check the offer for details.
Each offer can only be used once for one purchase by the account that received the email.
Troubleshooting
Issue | Potential Cause | Recommended Resolution |
|---|---|---|
| Discount not showing on payment page | User did not click the email link | Return to the email and click the provided button to access the payment page. |
| Discount not applied after clicking link | Offer may have expired | Check the expiration date in the email. If expired, the promo cannot be used. |
| Wrong account logged in | Promo codes are tied to the email address that received the offer | Log out and sign in with the account that received the promo email. |
| Browser issues (redirects blocked) | Browser is blocking pop-ups or redirects | Enable pop-ups/redirects or try using another browser. |
| Attempt to manually enter code | Manual entry is not supported | Always use the email link; no input field for codes is available. |
| Trying to combine promotions | Only one promo code can be used per subscription | Choose the best available offer and apply via email link. |
Frequently Asked Questions
Q: Can I manually enter a promo code on the BotGhost subscription page?
A: No. Promo codes are automatically applied when you access the payment page through the link in your email offer. Manual entry is not supported.
Q: I clicked the email link, but the discount didn’t appear. What should I do?
A:
Make sure you are using the link from the email and not navigating manually.
Ensure your browser allows redirects and pop-ups.
Verify that the promo code has not expired.
Q: Can I use the same promo code for multiple accounts?
A: No. Promo codes are tied to the email address that received the offer and can only be used for one account or subscription.
Q: How do I know if my promo code has been successfully applied?
A: The discounted price will be displayed automatically on the payment page when you click the email link.
Q: Are there any restrictions on promo codes?
A: Yes. Promo codes may have usage limits, expiration dates, or be valid only for specific subscription plans. Always check the email for details.
Q: Can I combine a promo code with another discount or offer?
A: No. Promo codes cannot be combined with other discounts or offers. Only one promotion can be applied per subscription.
Q: What happens if I accidentally close the email before clicking the link?
A: You will need to reopen the email and click the link again. If the offer has expired, the discount will no longer be available.
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