How to add a new payment method

You can add a new payment method to your account at any time through the Stripe customer portal. This ensures your invoices are paid automatically and without interruption.

Please note: if your payment method fails or becomes invalid, invoices may remain unpaid until a valid payment method is added.
 

Add a New Payment Method via Stripe Customer Portal

1. Open the billing portal link provided in your invoice email or from your account dashboard.
2. Enter your email address and confirm your access code if prompted.
3. Navigate to the Payment Methods section.
4. Select Add Payment Method.
5. Enter your card or bank account details as required.
6. Save your new payment method.
7. If you wish, set the new method as your default to ensure all future invoices are charged automatically.

Frequently Asked Questions

Q: Can I add more than one payment method?
A: Yes, multiple payment methods can be stored. You can choose which one is set as default.

Q: What payment methods are supported?
A: We support a variety of payment options. For the full list of accepted methods, please visit our Accepted Payment Methods page.

Q: How do I update my existing payment method?
A: Go to the Payment Methods section in the billing portal, remove the outdated method, and add the new one.

Q: Will my new payment method be used for outstanding invoices?
A: Yes, once added and set as default, Stripe will attempt to pay any unpaid invoices with the new method.

Q: Is my payment information secure?
A: Yes, all payment details are securely stored and encrypted by Stripe.

Q: Can I remove a payment method later?
A: Yes, you can remove any saved payment method at any time unless it is currently set as the default.