Add or adjust billing information

If you would like to add or adjust your billing information, please follow the steps listed below.

1. Navigate to a bot's Settings page on the BotGhost Dashboard.
2. Scroll down to the "Bot Subscription Options" and click on the Manage Subscription button to redirect to your self-serve subscription portal.
3. Once logged in, you'll see the page shown below. Click the Update Information button.
   
4. Follow the prompts and Input your updated billing information. Once complete, click Save to save your updated information!

Frequently Asked Questions

Q: What If I want to update my payment method(s)?

A: Follow the guide in the How to update or remove a payment method article.

Q: How do I add a new payment method?

A: Follow the guide in the How to add a new payment method article.

Q: What information do I need to provide?

A: You need to provide your legal name, billing address, and phone number.

Q: My subscription portal is Chargebee and doesn't look like the one above. What do I do?
A: If you have a legacy subscription and are redirected to the Chargebee subscription portal, navigate to the Billing Information section and follow the prompts. If you have any issues, create a support ticket be clicking here.