Login with magic link
The magic link login lets you access your BotGhost account securely without needing to enter your password. Instead, a special link is sent to your email address— and clicking it verifies you and signs you in.
Logging In
- Navigate to the BotGhost Login Page.
- Input the email address associated with your BotGhost account.
- Click the “Send Magic Link” button.
- Access the inbox of the specified email address.
- If the email does not appear promptly, allow a few minutes for delivery.
- If you don’t see it, check your spam or junk folder.
- Click the magic link contained within the email. This action will authenticate your session and log you in automatically.
Troubleshooting
| Issue | Potential Cause | Recommended Resolution |
| Email not received | Incorrect email entry, email filters, or delivery delay | Verify that the email address entered corresponds to your BotGhost account. Check all relevant folders, including spam or junk. If necessary, resend the magic link. |
| Expired link | Magic links are time-sensitive | Request a new magic link via the login page. |
| Link malfunctioning | Formatting errors or copy/paste inaccuracies | Click the link directly from the email. If required, copy the complete URL and paste it into your browser’s address bar. |
| Logged into incorrect account | Multiple accounts or alias email usage | Ensure that the email entered is the one associated with your BotGhost account. |
Frequently Asked Questions
Q: Is password login still available?
A: If your account supports password authentication, it remains an option. Magic link login provides a convenient alternative that obviates the need for manual password entry.
Q: I recently changed my email address. How does this affect magic link login?
A: Magic links are sent exclusively to the email address currently registered with your BotGhost account. If you no longer have access to this email, update your account settings or contact support.
Q: How long is a magic link valid?
A: Magic links are valid for 1 hour from the time of issuance. After the period, the link expires and a new one must be requested.
Q: Can I use the magic link on multiple devices simultaneously?
A: Magic links are single-use and valid for only one login session. Once a link is used on a device, it cannot be reused on another device. For each device, request a new magic link.
Q: Will using a magic link log me out from other sessions?
A: No, using a magic link does not automatically log you out from other devices. You may log out from all sessions manually via your account settings if needed.
Q: What should I do if I no longer have access to the email linked to my BotGhost account?
A: You will be unable to receive magic links. Update your account email through settings if accessible, or contact BotGhost Support to regain access.
Q: Are magic links compatible with mobile devices?
A: Yes. Magic links work on all devices capable of accessing your email and opening a web browser.
Q: How can I verify that a magic link email is authentic?
A: Always check that the email is from auth@mail.botghost.com. Never click links from suspicious emails, and avoid forwarding links to others.
Q: What happens if I click an expired magic link?
A: You will be redirected back to the login page. Simply request a new magic link to continue logging in.
Q: Why am I not receiving my magic link email even after checking spam and junk folders?
A: Ensure that your email provider is not blocking messages from auth@mail.botghost.com. Adding the address to your safe sender list usually resolves this issue.
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